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Troubleshoot

Media Embedding
Setup Wizard
Playback
Live Streaming
Integrations
Installation & Configuration
Desktop Application
Portal Branding

Media Embedding

  • Embed Media with Single Sign-On Using Azure AD

Setup Wizard

  • Can not find path C\VIDIZMO\Cache\ContentFiles - configuring Wowza storage using Setup Wizard
  • Error Response: Access to path denied - configuring Wowza Storage using Setup Wizard

Playback

  • Thumbnail Capture and Processing of an Image Failed

Live Streaming

  • Troubleshoot Live Stream Connection Issues

Integrations

  • Troubleshoot Zoom Integration Issues

Installation & Configuration

  • Error Logging Into SQL Database Server
  • Users Cannot Be Added Or Have Their Roles Changed
  • Account Limitation For Sending Emails
  • Why Is My VIDIZMO License Deactivated
  • SQL Database Authentication in VIDIZMO application

Desktop Application

  • Accessing VIDIZMO Desktop Client Logs
  • How to Install Updates Manually in Mac / Windows for VIDIZMO Desktop Application
  • Links not working in Desktop Application

Portal Branding

  • Email Templates Variables Transformation
  • ABOUT VIDIZMO
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