Overview

For Enterprise Video Content Management System, organizations thrive for a streamlined process of centralized communication with the wide base of their users. To enable this, organizations require an effective way of receiving alerts, prompts, notifications, and other updates regarding the application's use, as timely as possible. This is elemental in creating a responsive environment for everyone.


Roles and Permissions

Administrators and Managers can reconfigure default Email Templates as well as view and monitor changes in them. Moreover, Administrators and Managers can choose to use default VIDIZMO SMTP settings, or setup their organization's own SMTP Server


Email Templates in VIDIZMO

Vidizmo offers users pre-designed email templates, simplifying communication by providing standardized formats for various notifications and updates. These templates ensure consistency and ease of use, enhancing user engagement and interaction. Users can seamlessly personalize these templates to suit their branding and communication needs. 

 

With a wide range of email templates available, VIDIZMO can meet your individual requirements. Here is a list of some default templates, including:

  • User Account Request Approved (E-044) where a standard email is sent to the user when Admin approves a pending join request by a user. 
  • Portal creation email to Administrators (E-088) where a notification email is sent when a new Portal is created by an authoritative user. 
  • Duplicate Login Emails (E-057) where a notification email is sent when a user tries to register with an email which already exists in the Portal.  

 To access Email Templates, From Control Panel > Email & SMTP > Email Templates. 




The IDs (Serial No.) you see in the above image assigned to each email serve as exclusive identifiers. This allows Administrators or Managers to conveniently review and navigate Email Templates. The associated Modified Date and Status information further assists them in staying informed about recent modifications. This system ensures efficient tracking of changes made to the templates and facilitates effective management. 


Moreover, VIDIZMO extends to its customers the added convenience of reconfiguring Email Templates to align with our organizational standards. The customizable attributes available for configuration are outlined below: 

  1. Email Templates: The name of the Email Template 

  2. Subject: Subject of the Email to be sent to the user 
  3. Description: The event/activity regarding which the Email has been generated 
  4. Body: VIDIZMO provides advanced editing facility by enabling the user to edit the body of the email using a sophisticated Text Editor, also displaying the look of the Email while they modify it. Commonly used terms/parameters that an organization may want to use have also been enlisted for smooth navigation and template creation.




Note: VIDIZMO also allows you to configure default Email date and date-time formats. To learn more about how to do it, How to Update Date and Time Settings


SMTP in VIDIZMO

Simple Mail Transfer Protocol referred to as SMTP is a standard for electronic mail transmission. For Emails to be sent to destined users, setting up SMTP Server is vital. 

VIDIZMO sets up a default SMTP server when it is installed. However, VIDIZMO offers the flexibility of configuring your own SMTP Server in VIDIZMO.  To enable SMTP, From Control Panel > Email & SMTP > SMTP.


   

To setup your own SMTP Server on VIDIZMO, the parameters to be configured are shown below:  

  1. Server: The corporate SMTP Server that you have configured for your organization.
  2. Port: Provide the port used in your corporate email server. In the example below, the port 587 is used. Some commonly used ports are:>SMTP - port 25 or 2525 or 587, Secure SMTP (SSL / TLS) - port 465 or 25 or 587, 2526 (Elastic Email).
  3. Enable SSL:  Use the check box if your mail server is configured to use SSL.
  4. From Display Name: The name of the sender that should be displayed.
  5. Sender's Email Address: Provide the email address of the account that will be used to relay email messages.
  6. Sender's Password: Provide the password of the account that will be used to relay email messages.
  7. From: The email address from which to send the email.
  8. CC: The email address of any additional person you want to stay updated with the Email.
  9. BCC: The email address of any additional person you want to send the Blind copy of the email.
  10. Reply to: The email that the receiver can send back a reply to.
  11. Priority: The level of priority of emails in terms of importance and urgency of delivery.
  12. Compose messages in HTML format: An option for users to compose messages in HTML format.



In conclusion, Vidizmo presents a compelling solution for organizations seeking to establish a seamless and consolidated channel of communication with their diverse user base. By offering customizable email templates and granting users the authority to configure SMTP settings, Vidizmo empowers organizations to create a dynamic and user-centric environment. This level of customization and control contributes significantly to enhancing the user experience.