Overview
VIDIZMO provides an option for its users to report a media if they think that the content of the media is inappropriate, offensive, or abusive. Moreover, users can ask queries and provide suggestions on the media.
Note: Portal's Moderator+ roles are prompted to check the content of the reported media and if any media violates a rule or has inappropriate content, Moderator+ roles have complete authority to take down any media.
Steps
To report a media, follow the steps mentioned below:
I. From the Portal's Homepage or Media Library:
1. Click on the video thumbnail to open the Playback page.
II. From the Playback page:
1. Click on the Report Issue icon.
2. Choose the Feedback Type you want to give by selecting the appropriate option from the dropdown:
- Suggest an Improvement
- Report an issue
- Ask a question
- Abusive
- Other
3. You can also enter additional notes related to your concern in the Message field.
4. Click on the Submit button when done.
A notification appears briefly on the top-right of the screen to indicate successful submission of the request.
III. Clicking on the Submit button generates an email for the Portal Admin which contains the reported issue for evaluation. Please allow up to 24 hours for this Media to be reviewed.
Note: Moderator+ role and those users who are the part of a group having Allow users to provide feedback on Media permission (which would be enabled by default) will be able to Report Media. To learn more about it, read Understanding User Groups to manage Access Rights and Permissions.
Contributions were made by Kashif Qasim & Sarah Hussain.